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Microsoft TeamsMicrosoft Teams Integration

Business mobile, built into Teams.

Employees order travel eSIMs and check connectivity directly inside Teams. No portals, no IT tickets. Admins control everything from the web dashboard.

eSIM Copilot in Teams

Your employees already live in Teams

No more email chains, separate portals, or spreadsheet tracking. Employees order and manage eSIMs directly in Teams. IT has full visibility through the admin portal.

Chat with the bot
Capabilities

What employees get inside Teams

Teams Bot

Natural language commands to search plans, order eSIMs, and check status. Just type what you need.

Order & Manage Tabs

Dedicated tabs for ordering plans and managing eSIMs, embedded directly in Teams.

Adaptive Cards

Rich, interactive cards for order confirmations, approval requests, and status updates delivered in real time.

Approval Workflows

Managers approve or decline eSIM requests with one click. No portal login required.

Azure AD SSO

Seamless authentication via Azure AD. No separate credentials. Users are verified the moment they open the app.

Proactive Alerts

Automatic notifications for low data, approaching expiry, and policy-triggered reminders before travel.

Admin Portal

IT manages spending controls, budgets, usage analytics, and policy enforcement from the web dashboard.

Multi-Tenant

Enterprise architecture for organizations with multiple subsidiaries, each with isolated policies and billing.

Transformation

Before vs. After eSIM Copilot in Teams

The Old Way

  1. 1Employee emails IT with travel dates
  2. 2IT responds 4-24 hours later with questions
  3. 3Employee replies with destination details
  4. 4IT logs into a separate eSIM portal
  5. 5IT searches for matching plans
  6. 6IT places order, awaits manager sign-off via email
  7. 7Manager eventually approves in their inbox
  8. 8QR code sent to employee by email
Average: 4-48 hours, 8+ steps

With eSIM Copilot in Teams

  1. 1Employee types request in Teams chat
  2. 2Bot suggests matching plans instantly
  3. 3Employee picks a plan with one click
  4. 4Policy engine auto-approves (or routes to manager card)
  5. 5QR code delivered in Teams chat. Done in 90 seconds
Average: 90 seconds, 3 clicks
Enterprise-Grade Security

Security, Compliance & Control

Every layer of the integration is designed around enterprise security requirements, from identity management to data governance.

SSO & Azure AD

Authenticate users through your existing Azure Active Directory. No additional credentials to manage.

RBAC

Role-based access control at the team, department, and organisation level. Least-privilege by default.

Audit Logging

Comprehensive logs of every action. Full visibility for compliance reviews and investigations.

GDPR Compliant

Fully GDPR compliant. Hosted in the UK and EU with enterprise-grade data protection built in.

Easy Deployment

Works with your existing systems, policies, and workflows. No disruption, no training required.

Spend Controls

Apply spend, usage, and access policies by user, team, or department. Real-time oversight for IT and Finance.

Real-Time Webhooks

Feed event data into your centralised logging, SIEM, or security engine in real time.

Replace Unmanaged Apps

Remove unknown consumer eSIM apps from your estate. One managed source, known networks, full visibility.

300M+Teams users worldwide
90sAverage ordering time
ZeroContext switching
100%Enterprise-grade security
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